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Thread Statistics | Show CCP posts - 2 post(s) |
Gabriel Rosencrantz
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Posted - 2010.06.05 00:30:00 -
[1]
To the Business Community of EVE:
It is with regret that Red Frog Freight announces that Vito Zornada, a former RF pilot, has absconded with 8 courier contracts. The freight had a total approximate value of more than 8 billion ISK.
Of the 8 contracts, 6 were issued without any collateral, and 2 were collateralized below the actual value of the contents of the package. The two courier contracts that had a value above the collateral contained items inside a can. Vito Zornada looked inside the cans that were inside the courier packages and determined that the value of the items exceeded the collateral.
Red Frog Freight is sorry that we accepted an untrustworthy pilot into Red Frog. We value our reputation highly, and we are distressed that we were not able to prevent the thefts. To those members of the MD community who have used our services and come to trust in our good name, we apologize. We hope that you will not forget our years of impeccable service and professionalism. Red Frog Freight looks forward to providing you that same level of service for years to come.
Red Frog Freight Directors and Pilots
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Gabriel Rosencrantz
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Posted - 2010.06.05 03:36:00 -
[2]
 Originally by: SetrakDark
Was Red Frog encouraging customers to not post full collateral based on their pilots trustworthiness? If yes, wtf? If no, then who cares?
No. Red Frog's policy has always been a maximum collateral of 1 billion. This is solely to prevent suicide ganks. We are clear both in our trip calculator and in our FAQ that the max limit is 1 billion.
Originally by: cosmoray
1. I assume these contracts were internal that had no collateral
2. Is Red frog reimbursing any customers who may be out of pocket
No, these were not "internal contracts." These were regular contracts made by clients directly to Red Frog Investments without collateral or with insufficient collateral. Red Frog will not be reimbursing clients for insufficient collateral; the potential for abuse is too great. |
Gabriel Rosencrantz
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Posted - 2010.06.05 04:13:00 -
[3]
Originally by: Jamie Hymenen
RF prob makes that much in a week, I'm really disappointed in you guys on this one.
Red Frog Freight makes no money. 100% of all contract rewards go to the pilot. We charge no fees or dues. |
Gabriel Rosencrantz
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Posted - 2010.06.05 05:07:00 -
[4]
Originally by: Ragonus
RF might want to give its customers some clarification on this mechanic and if this is the case, has there been any change in the ability of a gank-squad to scan the contents of the cargo when packaged in this way?
The FAQ will be updated in the next 24hrs to clarify the importance of accurate collateral. While accurate collateral has always been essential, we agree that it is important that the mechanic be fully explained for those who are unfamiliar with the particulars. Our initial tests indicate that the contents cannot be scanned by cargo scans, nor can a pilot view the contents of a can within a courier contract in his hold while the pilot is in space. |
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